Frequently Asked Questions

Where is the I Heart Halal Festival going to be located?

I Heart Halal will take place inside Festival Hall A and B of Navy Pier in Chicago, IL. The complete address for the Navy Pier is 600 E Grand Ave, Chicago, IL 60611.  For directions and parking information for Navy Pier, visit –

Is this an outdoor event?

Nope! I Heart Halal will take place inside the Navy Pier’s Festival Hall A and B.

What’s included in the General Admission Ticket?

General admission tickets give you return admission access to the main festival for all 3 days – Friday, Saturday, Sunday! Your ticket gives you access to the food hall, bazaar, fashion shows, cooking demonstrations, kids zone and educational and lifestyle sessions in the main hall.
Does not include access to Main Stage feature programs.

How much are kids’ tickets?

Children under 2 are free. Children under 13 are $5.00

Is the food in the Food Hall free or for sale?

The Food Hall will contain various food vendors with food items for sale.  Some food vendors may offer free samples at their own discretion.

What are the Festival hours?

Friday, April 12, 2019 – 11am – 10pm

Saturday, April 13, 2019 – 11am – 10pm

Sunday, April 14, 2019 – 11am – 6pm

Is there parking at the Festival?

Navy Pier is pleased to offer convenient on-site and off-site parking to all visiting guests.  Navy Pier’s two on-site parking garages, West Garage and East Garage, can accommodate a total of 1,500 vehicles.  For additional parking information, visit –


For directions and full parking information for Navy Pier, visit –

Do I have to purchase my tickets in advance?

You do not have to purchase tickets in advance, however, there is an increase in price for tickets purchased the day of the event.  Please note, Adult Premium VIP tickets are limited and will not be offered for purchase on-site.

What happens if I purchased a ticket, but I can’t make it to the festival?

All tickets purchased are non-refundable.

Are kids allowed to attend the evening events?

Kids 13 and over will be allowed to attend evening events with the purchase of either an All Access or a VIP ticket.  We have requested to each performer to keep the programming family friendly, but parental discretion is advised.


Is there coat check and stroller check available?

Yes, the festival will have coat check and stroller check available for $3 per item.

Is there childcare available for the Kids Zone?

No, the Festival will not provide babysitting or childcare services in the Kids Zone.  We require all children who access the Kids Zone to be accompanied by a parent or guardian.

Is there an available space for nursing mothers?

Yes, the festival will have a nursing room available on-site adjacent to the Kids Zone.